Password to Open iPhone backup is not Working, How to fix it

“I’ve updated the latest iOS 9.3 on my iPhone and once it stumbled on retrieving the backup it required a password, I’ve tried numerous passwords but it is not working. I am getting worried now when I will suffer a great deal of precious photos and videos of my families!!! Help, please.”

Want to fix iTunes backup not working, but don’t know password to unlock iPhone backup file? Take iPhone Backup Unlocker from Tenorshare to recover iTunes backup file password you never set or do not know. The following passage would guide you to fix password to iPhone backup files not working step by step.


Step 1: Preparation.

Go to the download page and follow installation wizard to install the iPhone Backup Unlocker on your computer, then launch it.

Step 2: Add iPhone Backup file

Click “Add” and then select the iPhone Backup file you need to recover.

Step3: Choose an Attack Type

I. Brute-force Attack
II. Brute-force with Mask Attack
III. Dictionary Attack

There are three attack types you can choose according to how much you can remember about the iTunes lost password. If you still don’t know how to choose a suitable Attack type and set the Attack type accordingly, you can follow the guide of How to Unlock iPhone Backup to help you.

Step 4. Decrypt iTunes Backup Password

Click “Start” in the interface to decrypt the iPhone backup password which is not working, it may take you a few minutes, but you can stop the process anytime.

When the last step is completed, the software will pop up a window with your password to open iPhone backup which was not working before. And you can restore this iPhone backup file on your iPhone now.

iPhone 4s Backup not Working on 5s without Backup Password

“I just changed my iPhone 4s to 5s because it is becoming slowly and slowly. Now I’m occurring a problem, as I connected my iPhone 5s with iTunes to back up my last iPhone settings etc. it asks me to enter a password and the backup password I entered was not working.”

iTunes to make sure the safety of your iPhone backup files, so a backup password is needed. Unfortunately, if you forget this password, then the iPhone backup cannot be unlocked. Such as the iPhone 4s backup not working on iPhone 5s above, the fundamental reason is the user forgot the iTunes backup password.


It is very common that you lose the iPhone backup password, because password is usually set at the first time when we backup iPhone, so it is easily to be forgotten after a long time or you are just confused with the password. If you don’t have a correct password you have set before, you can’t back up your data or setting from iPhone 4s to iPhone 5s.

How to recover iPhone backup password to transfer the old iPhone 4/4s/5 backup to iPhone 5s/6/6s/6s Plus? Here are two methods you can try to unlock your iPhone backup on iTunes.

Method 1: Try commonly used passwords

  1. Apple ID password?
  2. Windows Administrator password?
  3. iPhone Power-on password?
  4. Password on any other APP?

Method 2: Recover iPhone backup password with iPhone Backup Unlocker

If the method above can’t unlock your iPhone backup, you may need a third-party software such as iPhone Backup Unlocker from Tenorshare to help you.

Tenorshare iPhone Backup Unlocker is an excellent tool to remove your lost or forgotten iPhone backup password safely, let your iPhone 4s backup working on iPhone 5s or directly restore the contacts, messages, photos and more data from iTunes to your original iPhone.

  • Step 1. Launch the iPhone Backup Unlocker on your computer, then press “open” and after several clicks you can import the directory of the Key Container File on the software.
  • Step 2. There are totally three types of attacks: Brute-force Attack, Brute-force with Mask Attack and Dictionary Attack. Choose an attack type and then set settings for this attack.
  • Step 3. Click “Start” to run the program and you can get the iPhone backup password within a few minutes.

Now you can get back your iPhone backup password and the iPhone 4s backup is working on iPhone 5s.

Decrypt iTunes backup password for your iOS 8.3 device

There are so many smart user will encrypt their iTunes backup for security. However, it will be a big trouble that you forget or remember a wrong iTunes backup password when you need to restore data in iOS update, jailbreak, or other circumstances. I think you ever faced to this kind of trouble and know less about how to decrypt forgotten iTunes backup password. When I upgraed my iPhone 6 to iOS 8.3, I have got into this hot water,so I know something helpful for iTunes password decryption.

Helpful Tech 1: Try all possibility that you remember

When I found that I had forgot my password after iOS 8.3 update, I tried to do some guesses. Our passwords for decryption are related to something in daily life. In the process of trying, I think something possible combinations will recall you.

1.Try your Apple ID (inclduing iTunes store) password

2.Try your iOS device lockscreen number

3.Try your computer account password

4.Try all info about you and your love(birthday, graduation day, memorial Day,etc)


itunes backup password recovery for ios 8.3

Helpful Tech 2:Use iTunes backup password unlocker tool

However,sometime we need to face to unlucky thing—we exactly forgot the password. But, we don’t need to be dissappointed. A type of unlocking program can help us unlock iTunes backup password after iOS 8.3

iPhone Backup Unlocker is dedicated to recovering lost iTunes backup password for iOS devices including iPhone, iPad, and iPod, and enabling forensic access to address books, call logs, SMS archives, voice mail and email account settings, applications, and so on in these backups. Moreover, it ensures you no data loss or damage to your backup data.

It is more convenient to recover iTunes backup password with tool. And I can remember some words in password, so I set them in this program, decrytion will be faster.

Steps for iTunes password recovery with tool

Part 1. Recover iTunes Backup Password

Step 1.Select/Import iTunes Backup Key Container File to Decrypt

Step 2. Choose an Attack Type and Set the Attack Type Accordingly

Step 3. Decrypt iTunes Backup Password

Part 2. Remove iTunes Backup Password

Step 1. Select Encrypted iPhone backup file.

Step 2. Start to Remove iPhone backup password.

How to get back lost backup password for iPhone 6/6 Plus

“Jesus!!!” I forgot my iPhone 6 iTunes backup password. I just update my phone to iOS 8.2 and I want to restore my iPhone 6 data from iTunes! Help me, tell me how to get back my lost iPhone 6 backup password.”—come from real user

iPhone backup password lost is a big problem

Most people set a password for their iPhone backup file for privacy safety. However, password forgetting always happen to us. The worest is, there is no way to get back forgotten iPhone backup password officially. So, you need to find a way to help you decrypt your locked iPhone backup file.

Of course, this kind of decryption just use by youself who is the owner of backup file. Before decrytion, I think you can try any possible combination for password, such as Apple ID accouunt and password, birthday, or your other related number.


iphone 6 backup password recovery


How to recover iPhone 6/6 Plus backup password with tool

Finally, you may be tired to guess your password. And you think it it better that there is a tool can help you decrytp iPhone 6 backup password.

Tenorshare iPhone Backup Unlocker is a good helper to allow you unlock forgotten iPhone password easily and fastly.

Firstly, you need to import iTunes backup file that contain key to decrypt, after install iPhone Backup unlocker, and you launch this program, it will auto dectect your iTune backup files. If you can’t see the file in the list, you can import it manually.

And then,choose an attack type and set the sttack type accordingly. Tenorshare iPhone Backup Unlocker provides 3 kinds of attack types including Brute-force Attack,Brute-force with Mask Attack, Dictionary Attack to help you recover lost password for iPhone 6/6 Plus backup password.

Finally, just click “Start” botton to begin recovery.

Besides. iPhone Backup Unlocker can help you remove password from iPhone backup files. The steps are also easy, after importing backup file, you can click “Decrypt” to remove passoword.

Accidentally forgot iPhone backup password, how to get it back?

Problem: I forgot iPhone backup password, how do i get the password again to restore my data? I have to recover my lost music, photos, contacts and so on.
It is not a commonplace for every iPhone owner out there, but definitely has happened to quite a few of us. Because there are more an more sensitive information we need to keep them secret many of us set a complex password for the backup files. After leaving them alone for a long time, we come back to use it only to find the password we put in is just incorrect and don’t know what information the password includes. So we have lost all the data in the backup files? Of course not, many smart heads have invented a lot kinds of iPhone backup password unlocker software. For example Tenorshare iPhone Backup unlocker, this tool is a professional program which is designed to help recover forgotten iPhone Backup password with effect. For the next part I will show you how to use this iPhone backup password remover.

Part 1: System Requirements and Supported iPhone Device

System Requirements

Supported OS:Windows 8.1/Windows 8/Windows 7/Vista/Windows XP (64&32 bits)

CPU: 1GHz (32 bit or 64 bit)

RAM: 256 MB or more of RAM (1024MB Recommended)

Hard Disk Space: 200 MB free space and above

GPU: NVIDIA G80+ (GT8600 to GTX590)


Supported iPhone Device

iPhone 6/6 Plus, iPhone 5S/5C/5, iPhone 4S, iPhone 4, iPhone 3GS, iPhone 3G

Part 2: How to Use iPhone Backup Unlocker to Recover iPhone Backup Password

Step 1: Choose and import the encrypted backup file
Firstly, download, install and launch Tenorshare iPhone Backup Unlocker on a workable Windows PC. Then Click “Add” and double click on the file you lost password from the drop-down box. If no backup file listed, click Import backup file to load your backup file manually.

recover iphone backup password
Step 2: Select an Attack Mode to Unlock the password
There are 3 attack modes for you to choose in the program. You can choose one according to your issue:
I. Brute-force Attack

If you don’t have any information about the password you can choose this mode. But it will cost you much time to do this because it will try every possible combination of the password.
II. Brute-force with Mask Attack

This mode will help you recover your password easily provided that you can provide some information about the password length,character range and affix.
III. Dictionary Attack

If the password is one of the frequently used passwords you can select this mode. Set a text file which includes all the possible passwords and then import this file to the program. The tool will quickly help you find the right one.


Step 3: Proceeding to Recover iPhone Backup password
After select the attack mode click “Start”. Then iPhone Backup unlocker will start to find the password. If every thing goes well you will see a pop-up window displaying your iPhone backup password within a few minutes.


That is one of the easiest way to help those who forgot iPhone backup password. If the same issue occurs to you don’t hesitate to follow the steps above to get back the password. Any problem please leave a comment below.



Top FAQs of Tenorshare iPhone Backup Unlocker and iTunes Backup

First of all, let’s have a look at a true story of an iPhone 4 user:

“Actually, I don’t recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don’t have! I tried all the ones I’ve used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the backup.  But I can’t get to it.  Does anyone have any suggestions? The iPhone is an iPhone 4.”

Now you must know what iPhone Backup Unlocker is used for. It is specially designed to solve problems like in this case, to unlock forgotten/lost password on iTunes backup for iPhone, iPad, iPod.

Where Can I Download an iPhone Backup Unlocker for Mac?

Recently, Tenorshare iPhone Backup Unlocker only offers Windows Version, the developing team is striving to design such one for Mac users. Now if you use a Mac and iTunes backup file is encrypted, the workaround is to transfer the encrypted backup from Mac to PC then run the iPhone Backup Unlocker for Windows. However, before this, you can try to find the password from keychain. Read this article to learn more: How to Unlock iPhone Backup on Mac for Free.

Where is the Backup Stored on My Computer?

More than often, there are users asking about how to find backup files on Mac/PC after synced iPhone/iPad/iPod to iTunes. The below picture will give you a brief and clear answer. The backup file location differs with different computer OS.

how to find iPhone backup

iTunes backup location on different computer OS

How to Show Hidden Files and Folder on Windows 8/7/Vista, Mac?

Some of you would find nothing from the given iTunes backup location path, don’t worry, your files are just saved as hidden format, you can configure the settings to make it visible. The operation also differs according to different OS (Seen as below pics)

On Windows XP/7/Vista

> Double-click on the My Computer icon (The short cut key is Windows tab+E)

show hidden files on xp

> Select the Tools menu and click Folder Options

>After the new window appears select the View tab

show hidden files on win 7 (2)

> Put a checkmark in the checkbox labeled Display the contents of system folders.

> Press the Apply button and then the OK button and shutdown My Computer.

On Windows 8

> Start Screen, select the Windows Explorer app

windows explore

> Single-click on the View tab, you will get the following window as below

show hidden files on win 8

> Put a checkmark in the checkbox labeled File name extensions and Hidden items

On Mac

> Using the basic TextEdit that ships with Apple OS X. For example, hit the keyboard combo Command+O and navigated to the Dropbox folder to get the Open Dialog box

show hidden files on mac 1

> The Command+Shift+Period exposes the hidden files and folders, now you can see in the red circles.

show hidden files on mac 2

What if Tenorshare iPhone Backup Unlocker Can’t Help? Can’t Find Password, Scan for Several Days

While I am happy in hearing some users said iPhone backup unlocker helped to recover password, I heard some users reported that iPhone backup unlocker can’t find password and it is running for several days but nothing. Here I am sorry for the inconvenience, and hope the following advice could help you find password more easily.

1. Better to choose the second or third attack strategy since the first attack Brute-force Attack would take too much time. Brute-force with Mask attack and dictionary attack give a clue to the password so that it would make it easier for this program to crack password.

2. Your failure to find password may be related to your password complexity and length, the ones containing both digit numbers and letters are more difficulty to unlock. However, we are striving to improve this program and hope it becomes more and more powerful.

3. This is an extra tip: Every time when you setting up a password, take it down to a notebook.

For further, hope this article can help you to get your password on iTunes backup: How to Find iPhone Backup Password to Restore.

iPhone Can’t Restore after iOS 8 Update Because of Unknow Backup Password

iOS 8 Update Brings Aplenty of Rights and Wrongs to iUsers

Recently, as the iOS 8 becomes more and more popular, a large amount of iOS users have updated their iDevices to iOS 8. There are many rights and wrongs during/after the upgrade. Some are stuck on “Connect to iTunes” screen while iOS 8 update, some come across iTunes error before update is done, some are suffered data loss after iOS 8 update.

And here what I want to discuss about is a problem that might not be commonplace for every iPhone owner but definitely has happened to quite a few of us in the past after performing iOS 8 update – you lost all data in the update, fortunately you have an iTunes backup so that you are going to restore the backup onto iPhone. Now the real problem comes, iTunes asks for a password to access the backup, or else, the backup is unavailable. What a disappointment!

Some people said that they set up the password to encrypt personal highly sensitive data but some complained that they never set up such an encryption on the backup. Strange it is!

How to Get the Password to Unlock the Encrypted iTunes Backup?

No matter how the backup is encrypted, now the only way to access the backup is to get the right passcode. But how can you get it? This article will give you 4 methods. Try them one by one below.

Method #1: Try Possible Passcodes to Meet a Fortune

Since there is no limit for passcode wrong entering times, you can try as many times as you can to attempt to meet the right password. You are suggested to enter all the old used passwords. Below is a list of possible passwords

password unknown to restore iPhone from iTunes backup

What is the password for iTunes backup

Apple ID password
iTunes Store password
Windows administrator password
The “Passcode” you used to lock your iPhone
The passcode/lock code used on your iPhone when you first ever used the device
All sorts of variations of my children’s names and birthdays
Admin password on the computer that was in effect the first time the iPhone was backed-up
The original password when I set up your iTunes account
The ones suggested here “0000″, “1234″, etc.

Method #2: Sign Out of and In Again to iTunes Account

1. Disconnect your iPhone with computer by extracting your iPhone digital cable out of the USB port.
2. Sign out of your iTunes account.
3. Connect your iPhone again back to your computer.
4. Sign in again with your iTunes account.

Method #3: Enabling the Cookies in Safari

The safari settings are linked to the iTunes store brower, enabling the cookies again may fix everything and you can login no problem.  To enable cookies in safari, open up the preferences and go to the privacy tab then change the “block cookies” settings. After that, you may have a chance to go without restriction to restore iPhone/iPad/iPod from encrypted backup.

Method #4: The Last but Reliable Way – Use iPhone Backup Password Unlocker

If all the methods mentioned above do noting for you, you may need pay for the password recovery. The recommended tool is called iPhone Backup Unlocker, provided by Tenorshare Inc. It is the first and single tool especially designed to legally crack forgotten/lost password on iTunes backup for iPhoone, iPad and iPod.

Simple user interface and easy-to-go on-screen guide make it handy for every user. So you can have a try and this is a video tutorial on YouTube – How to Use Tenorshare iPhone Backup Unlocker.