Top FAQs of Tenorshare iPhone Backup Unlocker and iTunes Backup

First of all, let’s have a look at a true story of an iPhone 4 user:

“Actually, I don’t recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don’t have! I tried all the ones I’ve used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the backup.  But I can’t get to it.  Does anyone have any suggestions? The iPhone is an iPhone 4.”

Now you must know what iPhone Backup Unlocker is used for. It is specially designed to solve problems like in this case, to unlock forgotten/lost password on iTunes backup for iPhone, iPad, iPod.

Where Can I Download an iPhone Backup Unlocker for Mac?

Recently, Tenorshare iPhone Backup Unlocker only offers Windows Version, the developing team is striving to design such one for Mac users. Now if you use a Mac and iTunes backup file is encrypted, the workaround is to transfer the encrypted backup from Mac to PC then run the iPhone Backup Unlocker for Windows. However, before this, you can try to find the password from keychain. Read this article to learn more: How to Unlock iPhone Backup on Mac for Free.

Where is the Backup Stored on My Computer?

More than often, there are users asking about how to find backup files on Mac/PC after synced iPhone/iPad/iPod to iTunes. The below picture will give you a brief and clear answer. The backup file location differs with different computer OS.

how to find iPhone backup

iTunes backup location on different computer OS

How to Show Hidden Files and Folder on Windows 8/7/Vista, Mac?

Some of you would find nothing from the given iTunes backup location path, don’t worry, your files are just saved as hidden format, you can configure the settings to make it visible. The operation also differs according to different OS (Seen as below pics)

On Windows XP/7/Vista

> Double-click on the My Computer icon (The short cut key is Windows tab+E)

show hidden files on xp

> Select the Tools menu and click Folder Options

>After the new window appears select the View tab

show hidden files on win 7 (2)

> Put a checkmark in the checkbox labeled Display the contents of system folders.

> Press the Apply button and then the OK button and shutdown My Computer.

On Windows 8

> Start Screen, select the Windows Explorer app

windows explore

> Single-click on the View tab, you will get the following window as below

show hidden files on win 8

> Put a checkmark in the checkbox labeled File name extensions and Hidden items

On Mac

> Using the basic TextEdit that ships with Apple OS X. For example, hit the keyboard combo Command+O and navigated to the Dropbox folder to get the Open Dialog box

show hidden files on mac 1

> The Command+Shift+Period exposes the hidden files and folders, now you can see in the red circles.

show hidden files on mac 2

What if Tenorshare iPhone Backup Unlocker Can’t Help? Can’t Find Password, Scan for Several Days

While I am happy in hearing some users said iPhone backup unlocker helped to recover password, I heard some users reported that iPhone backup unlocker can’t find password and it is running for several days but nothing. Here I am sorry for the inconvenience, and hope the following advice could help you find password more easily.

1. Better to choose the second or third attack strategy since the first attack Brute-force Attack would take too much time. Brute-force with Mask attack and dictionary attack give a clue to the password so that it would make it easier for this program to crack password.

2. Your failure to find password may be related to your password complexity and length, the ones containing both digit numbers and letters are more difficulty to unlock. However, we are striving to improve this program and hope it becomes more and more powerful.

3. This is an extra tip: Every time when you setting up a password, take it down to a notebook.

For further, hope this article can help you to get your password on iTunes backup: How to Find iPhone Backup Password to Restore.